Kiosk Mode

How to use Kiosk Mode functionality.

• Overview
  • Terminal availability
  • Supported integrations
• Using Kiosk Mode
  • Activation
  • Deactivation
• Get Support

Overview

Kiosk Mode allows the ‘Viva.com Terminal’ application to be ‘pinned’, filling the device’s screen and locking the ‘More’ (settings) section.

This functionality is especially useful for kiosks and similar customer-facing situations in which only the ‘Viva.com Terminal’ application itself should be available.

Terminal availability

	Available for Android card terminals, including Tap-on-Phone (v4.19.0 and above)
	Not yet available on iOS (will be supported soon)

Supported integrations

	Available for standalone card terminals (with no integration)
	Available for Cloud Terminal API integrations
	Not available for inter-app integrations

Using Kiosk Mode

Kiosk Mode can be activated and deactivated easily from within the ‘Viva.com Terminal’ application.

Activation

To activate Kiosk Mode, please follow the steps below:

1. From the main screen, click on the ‘More’ button at the bottom-right:
   
   

2. From here, open the ‘PIN protected settings’ menu:
   
   

3. On the next page, at the top of the screen, click the toggle to ‘Enable PIN Protection’, if it is not already enabled. Towards the bottom of the screen, you can then activate the ‘Kiosk mode’ toggle

4. When activated, you will receive a pop-up message to confirm this mode is enabled:
   
   

Deactivation

To deactivate Kiosk Mode, you will need to follow similar steps:

1. Press the ‘More’ button 10 or more times in quick succession:
   
   

2. You will then be prompted to enter your PIN to unlock the application. After unlocking, you can navigate back through ‘Pin protection settings’ > ‘Kiosk mode’ to disable

Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!