WeChat Pay
Information on the WeChat Pay payment method.
- Introduction
- User Experience
- Details
- How to activate WeChat Pay
- Merchant Categories
- Payment method messaging
- Get Support
Introduction
WeChat Pay is a mobile payment and digital wallet service by WeChat based in China that allows users to make mobile payments and online transactions.
Some of the main benefits of offering WeChat Pay as a payment method are:
- Flexibility: There is no need for the users to carry bank cards
- Easy to use: Consumers experience a seamless and fast in-app experience
- Availability: WeChat Pay is available in a wide range of countries
- Get started quickly: There is no need for the merchant to have an account with WeChat Pay
User Experience
Screenshots
At online checkout, the consumer chooses WeChat Pay as their preferred payment method:
The customer is directed to a WeChat-hosted payment page where a QR code is presented:
The customer scans the QR code with their WeChat app to proceed:
They can then review the details of the payment:
The customer enters their password to complete the payment:
The customer then sees confirmation of the completed payment:
Videos
Please also see our videos below, outlining the desktop and mobile use of WeChat Pay:
Desktop:
Mobile:
Details
Merchants do not need to have an account with WeChat Pay
- How to activate: Please refer to the How to activate section below
- Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 2 hours to receive confirmation of payment. You need to set up webhooks in order to get notified for asynchronous payments
- Refunds: Supports partial and full refunds
- Recurring payments: Not yet supported
- Pre-authorizations: Not yet supported
- Restricted MCC: Some Merchant Categories are not eligible to have PayU activated
- Μerchant countries: Available for merchants registered in France, Germany, Ireland, Italy, Luxembourg, Netherlands & United Kingdom
- Customer countries: Available for customers in All countries
- Pricing: Please refer to our pricing page under the main navigation for more information
- Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
- Cross-currency payments: Not yet supported
- Additional notes: The Email address and Customer Name fields within Smart Checkout are optional
How to activate WeChat Pay
Merchants do not need to have an account with WeChat Pay
| Environment | Activation details |
|---|---|
| Production | This payment method is available upon positive review of your request. For more information, please contact your Viva sales representative. Alternatively, you can contact us directly via our live chat facility, by simply clicking on the live chat icon in the bottom right-hand corner of this page. *You may visit our Test Cards and Environments page for further information on how to make test payments with WeChat Pay. |
| Demo |
Merchant Categories
There are some merchant categories that are not eligible to have WeChat Pay activated. If your business is in one of these categories, you will not be able to accept payments through WeChat Pay:
| Merchant Category (MCC) | Description |
|---|---|
| 5094 | Precious Stones and Metals, Watches and Jewelry |
| 5122 | Drugs, Drug Proprietors, and Druggist’s Sundries |
| 5499 | Misc. Food Stores – Convenience Stores and Specialty Markets |
| 5912 | Drug Stores and Pharmacies |
| 5962 | Direct Marketing – Travel Related Arrangements Services |
| 5966 | Direct Marketing- Outbound Telemarketing Merchant |
| 5967 | Direct Marketing – Inbound Teleservices Merchant |
| 5999 | Miscellaneous and Specialty Retail Stores |
| 7322 | Debt collection |
| 7995 | Betting (including Lottery Tickets, Casino Gaming Chips, Off-track Betting and Wagers) |
| 7996 | Amusement Parks, Carnivals, Circuses, Fortune Tellers |
| 9223 | Bail and Bond Payments |
Payment method messaging
It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.
If desired, you can download and use this icon on your site or online store, in order to show customers you offer WeChat Pay as a payment method:
Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!