IRIS
Information on the IRIS payment method.
Introduction
IRIS is an online payment method that allows your customers to complete Smart Checkout transactions by logging into their bank environment and approving a specific payment. This method operates for most Greek banks and reaches almost all Greek users who use web banking solutions.
By default, all merchants in Greece are activated to accept payments with IRIS. All customers can pay with IRIS if they have a valid e-bank account that supports IRIS.
Some of the main benefits of offering IRIS as a payment method are:
- Easy to use: There is no need for the users to carry credit or debit cards. Buyers can quickly pay within their e-bank environment
- Availability: IRIS is a popular payment method within Greece and increases conversion for Greek merchants
- Get started quickly: There is no need for the merchant to have an account with IRIS
User Experience
Screenshots
At the checkout, the customer selects IRIS as their preferred payment method:
After clicking the ‘Continue to IRIS’ button, the user is directed to the IRIS environment to select their bank account:
The user is then directed to their bank account’s page, where they can log in and complete the payment:
Videos
Please also see our videos below, outlining the desktop and mobile use of IRIS:
Desktop:
Mobile:
Details
Merchants do not need to have an account with IRIS
- How to activate: Please refer to the How to activate section below
- Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 20 minutes to receive confirmation of payment. You need to set up webhooks in order to get notified for asynchronous payments
- Refunds: Supports partial and full refunds
- Recurring payments: Not yet supported
- Pre-authorizations: Not yet supported
- Restricted MCC: All Merchant Categories are eligible to have IRIS activated
- Μerchant countries: Available for merchants registered in Greece only
- Customer countries: Available to customers in Greece only
- Pricing: Please refer to our pricing page under the main navigation for more information
- Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
- Cross-currency payments: Not yet supported
How to activate IRIS
Merchants do not need to have an account with IRIS
| Environment | Activation details |
|---|---|
| Production | IRIS is activated by default, meaning no extra setup is required from the merchant. |
| Demo | This payment method is unavailable on demo environment. |
If you desire for the IRIS payment method to be deactivated, please contact us via the Live Chat function(which can be found in your Production Viva self-care account).
Payment method messaging
It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.
If desired, you can download and use the below icon on your site or online store, in order to show customers you offer IRIS as a payment method:
Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!