BLIK
Information on the BLIK payment method.
- Introduction
- User Experience
- Details
- How to activate BLIK
- Merchant Categories
- Payment method messaging
- Get Support
Introduction
BLIK is a convenient, mobile phone-based payment method which allows the customer to quickly generate a code via their banking app, which can then be used to make a payment.
Some of the main benefits of offering BLIK as a payment method are:
- Popularity: BLIK is the most popular payment method in Poland, with a 60% market share of all e-commerce payments
- Speed and ease of use: Customers can quickly and easily generate a payment code via app
- Security: Customers do not use a card, customers do not log in to their Bank, and customers confirm every payment in their banking app
- Get started quickly: There is no need for the merchant to have an account with BLIK
User Experience
Screenshots
At the checkout page, the customer chooses BLIK as their preferred payment method before being directed to a BLIK payment screen:
The customer generates a BLIK code within the app of their bank account:
The customer enters their app-generated BLIK code within the BLIK payment screen before completing the payment:
Videos
Please also see our videos below, outlining the desktop and mobile use of BLIK:
Desktop:
Mobile:
Details
Merchants do not need to have an account with BLIK
- How to activate: Please refer to the How to activate section below
- Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 55 seconds to receive confirmation of payment. You need to set up webhooks in order to get notified for asynchronous payments
- Refunds: Supports partial and full refunds
- Recurring payments: Not yet supported
- Pre-authorizations: Not yet supported
- Restricted MCC: Some Merchant Categories are not eligible to have BLIK activated
- Μerchant countries: Available for merchants registered in Poland only
- Customer countries: Available to customers in Poland only
- Pricing: Please refer to our pricing page under the main navigation for more information
- Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
- Cross-currency payments: Not yet supported
- Additional notes: The Email address and Customer Name fields within Smart Checkout are optional
How to activate BLIK
Merchants do not need to have an account with BLIK
| Environment | Activation details |
|---|---|
| Production | This payment method is available upon positive review of your request. For more information, please contact your Viva sales representative. Alternatively, you can contact us directly via our live chat facility which can be found in your *Production* Viva self-care account *You may visit our Test Cards and Environments page for further information on how to make test payments with BLIK. |
| Demo |
Merchant Categories
There are some merchant categories that are not eligible to have BLIK activated. If your business is in one of these categories, you will not be able to accept payments through BLIK:
| Merchant Category (MCC) | Description |
|---|---|
| 5094 | Precious Stones and Metals, Watches and Jewelry |
| 5122 | Drugs, Drug Proprietors, and Druggist’s Sundries |
| 5499 | Misc. Food Stores – Convenience Stores and Specialty Markets |
| 5912 | Drug Stores and Pharmacies |
| 5962 | Direct Marketing – Travel Related Arrangements Services |
| 5966 | Direct Marketing- Outbound Telemarketing Merchant |
| 5967 | Direct Marketing – Inbound Teleservices Merchant |
| 5999 | Miscellaneous and Specialty Retail Stores |
| 7322 | Debt collection |
| 7996 | Amusement Parks, Carnivals, Circuses, Fortune Tellers |
| 9223 | Bail and Bond Payments |
Payment method messaging
It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.
If desired, you can download and use this icon on your site or online store, in order to show customers you offer BLIK as a payment method:
Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!