BLIK

Information on the BLIK payment method.

• Introduction
• User Experience
  • Screenshots
  • Videos
• Details
• How to activate BLIK
• Merchant Categories
• Payment method messaging
• Get Support

Introduction

BLIK is a convenient, mobile phone-based payment method which allows the customer to quickly generate a code via their banking app, which can then be used to make a payment.

Some of the main benefits of offering BLIK as a payment method are:

• Popularity: BLIK is the most popular payment method in Poland, with a 60% market share of all e-commerce payments
• Speed and ease of use: Customers can quickly and easily generate a payment code via app
• Security: Customers do not use a card, customers do not log in to their Bank, and customers confirm every payment in their banking app
• Get started quickly: There is no need for the merchant to have an account with BLIK

User Experience

Screenshots

On the checkout page, the customer selects BLIK as their preferred payment method and inputs the code generated by the BLIK app.

User chooses the BLIK payment method.	User opens their banking app to retrieve the BLIK authorization code.	User enters the 6-digit code in the smart checkout.	User clicks the "Continue" button to finalize the payment.	User is redirected to the payment result page.

Please note, the customer can generate a BLIK code within the app of their bank account:

Videos

Please also see our videos below, outlining the desktop and mobile use of BLIK:

Desktop:

Mobile:

Details

• How to activate: Please refer to the How to activate section below
• Payment method type: Asynchronous - payments are not confirmed immediately, it may take up to 55 seconds to receive confirmation of payment. You need to set up webhooks in order to get notified for asynchronous payments
• Refunds: Supports partial and full refunds
• Recurring payments: Not yet supported
• Pre-authorizations: Not yet supported
• Μerchant countries: Available for merchants registered in Poland only
• Customer countries: Available to customers in Poland only
• Pricing: Please refer to our pricing page under the main navigation for more information
• Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
• Cross-currency payments: Not yet supported
• Additional notes: The Email address and Customer Name fields within Smart Checkout are optional

How to activate BLIK

Payment method messaging

It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.

If desired, you can download and use this icon on your site or online store, in order to show customers you offer BLIK as a payment method:

Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!