e-banking (ΔΙΑΣ/DIAS)
Information on the e-banking (ΔΙΑΣ/DIAS) payment method.
- Introduction
- User Experience
- Details
- How to activate e-banking (ΔΙΑΣ/DIAS)
- Payment method messaging
- Get Support
Introduction
e-banking (ΔΙΑΣ/DIAS) is a payment method offered by Viva, which allows your customers to pay via ΔΙΑΣ (DIAS) bank transfer.
Some of the main benefits of offering e-banking (ΔΙΑΣ/DIAS) as a payment method are:
- Easy to use: Customers can quickly and easily log into their bank account to complete the transfer
- Security: Transactions are completed within the safe and secure environment of the customer’s bank
User Experience
At the checkout, the customer selects e-banking (ΔΙΑΣ/DIAS) as their preferred payment method:
After logging into their bank’s site, the customer selects Viva as the payment option:
The customer then provides the unique payment code and the amount of the transaction before proceeding to pay:
Details
- How to activate: Please refer to the How to activate section below
- Payment method type: Asynchronous - payments are not confirmed immediately, the confirmation of payment occurs when the funds arrive, which depends on when the customer will make the payment (they customer may pay even after the payment order has expired). You need to set up webhooks in order to get notified for asynchronous payments
- Refunds: Not yet supported
- Recurring payments: Not yet supported
- Pre-authorizations: Not yet supported
- Restricted MCC: All Merchant Categories are eligible to have e-banking (ΔΙΑΣ/DIAS) activated
- Μerchant countries: Available for merchants registered in Greece & Malta
- Customer countries: Available to customers in Greece only
- Pricing: Please refer to our pricing page under the main navigation for more information
- Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
- Cross-currency payments: Not yet supported
- Additional notes: e-banking (ΔΙΑΣ/DIAS) is not available through Quick Pay
How to activate e-banking (ΔΙΑΣ/DIAS)
| Environment | Activation details |
|---|---|
| Production | e-banking (ΔΙΑΣ/DIAS) is activated by default, meaning no extra setup is required from the merchant. |
| Demo | This payment method is unavailable on demo environment. |
If desired, this payment method can be disabled for a given payment by setting the disableCash parameter to true when creating a payment order
Payment method messaging
It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.
If desired, you can download and use this icon on your site or online store, in order to show customers you offer e-banking (ΔΙΑΣ/DIAS) as a payment method:
Get Support
If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!