Viva.com Wallet

Information on the Viva.com Wallet payment method.

Introduction

Viva.com Wallet is a digital wallet that powers online payments for merchants in Greece, Malta, and Cyprus. This method lets your customers pay you online using their personal Viva account if they wish to do so.

Some of the main benefits of offering Viva.com Wallet as a payment method are:

User Experience

Screenshots

At the checkout, the customer selects Viva.com Wallet as their preferred payment method:

Viva.com Wallet - User Journey - 1

After clicking the ‘Continue to Viva.com Wallet’ button, the user is directed to the Viva.com Wallet environment to enter their account credentials:

Viva.com Wallet - User Journey - 2

The user is then returned to Smart Checkout with their Viva.com Wallet personal account details populated, where they can click the ‘pay’ button to complete the payment:

Viva.com Wallet - User Journey - 3

Videos

Please also see our videos below, outlining the desktop and mobile use of Viva.com Wallet:

Desktop:

Mobile:

Details

How to activate Viva.com Wallet

Environment Activation details
Production By default, all eligible merchants are activated to accept payments with Viva.com Wallet. All customers can pay with Viva.com Wallet as long as they have a Viva.com Wallet personal account.

*You may visit our Test Cards and Environments page for further information on how to make test payments with Viva.com Wallet.
Demo

If desired, this payment method can be disabled for a given payment by setting the disableWallet parameter to true when creating a payment order

Testing Viva.com Wallet

In order to test Viva.com Wallet functionality in the demo environment, please see our Viva.com Wallet testing information.

Payment method messaging

It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.

If desired, you can download and use this icon on your site or online store, in order to show customers you offer Viva.com Wallet as a payment method:

Payment Method Icon - Viva.com Wallet

Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!