Google Pay

Information on the Google Pay payment method.

• Introduction
• User Experience
  • Screenshots
  • Videos
• Details
• How to activate Google Pay
• Merchant Categories
• Supported card networks
• Testing Google Pay
• Payment method messaging
• Get Support

Introduction

Google Pay is a digital wallet platform and online payment system that powers in-app, tap-to-pay, and website purchases. It allows users to make payments online from the web (supported on Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, Opera, and UCWeb UC browsers) and with Android phones, tablets and watches using any credit or debit card saved to their Google Account, including those from Google Play, YouTube, Chrome, or an Android device.

Some of the main benefits of offering Google Pay as a payment method are:

• A better way to pay: Google Pay is a faster, more secure way to pay on sites and in apps using payment methods saved to a Google Account
• Availability: Google Pay is accepted in millions of places around the world. It’s available on Android, iOS, and desktop, and you can use it in multiple browsers, including Chrome, Firefox, and Safari
• Increased conversions: Google Pay delivers frictionless checkout by eliminating the need to type billing and shipping details, increasing conversions by giving shoppers a better way to pay
• Increased security: Google Pay protects your payment information with multiple layers of security, including card network tokenization

User Experience

Screenshots

At the checkout, the customer selects the Google Pay button at the top of the screen:

The customer then signs into their Google account:

The customer selects their payment card before completing the payment:

Videos

Please also see our videos below, outlining the desktop and mobile use of Google Pay:

Desktop:

Mobile:

Details

• How to activate: Please refer to the How to activate section below
• Payment method type: Synchronous - payments are confirmed immediately
• Refunds: Supports partial and full refunds
• Recurring payments: Supports recurring payments
• Pre-authorizations: Supports pre-authorizations
• Restricted MCC: Some Merchant Categories are not eligible to have Google Pay activated
• Supported Countries: Google Pay supported countries
• Supported Payment Methods: Google Pay supported payment methods
• Supported Devices: Google Pay supported devices
• Pricing: Please refer to our pricing page under the main navigation for more information
• Settlement: Customer payments are deposited next day into your business account for confirmed payments / successful transactions (i.e. have statusId = F)
• Cross-currency payments: Not yet supported

How to activate Google Pay

Merchant Categories

There are some merchant categories that are not eligible to have Google Pay activated. If your business is in one of these categories, you will not be able to accept payments through Google Pay:

Supported card networks

Card type	Card type icon	Merchant Countries
Visa		All
Mastercard		All
American Express		All
Maestro		All
JCB		All
Discover		All
Diners Club International		All

Testing Google Pay

In order to test Google Pay functionality in the demo environment, please see our Google Pay testing information.

Payment method messaging

It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.

If desired, you can download and use this icon on your site or online store, in order to show customers you offer Google Pay as a payment method:

Get Support

If you would like to integrate with Viva, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!